Print Project Manager

Print Project Manager

FifthColor is excited to expand our Project Management team. As a vital member of our team, the Print Project Manager's primary responsibility is building relationships and providing world-class service to our print customers by being an expert communicator and advocating for our print customers. You will have the opportunity to establish and maintain profitable relationships with clients by ensuring that all their requests and needs are met while also supporting processes that enable FifthColor to deliver outstanding service.

As Print Project Manager, you will have the opportunity to assist customers with pre-order questions and order placement, address and resolve inquiries and problems, and track the status of orders according to company policies and procedures.

Project Managers are proud members of the Sales Team, and together are responsible for supporting the company's vision and mission. As a PM, you will be in contact with current and prospective customers, and you are in a solid position to influence their satisfaction and our company's prosperity; this position requires tact, sensitivity, and professionalism.

Job Type:

Full-time


Location:

Sheboygan Falls, WI


Benefits Package:

Health, dental and vision insurance, short and long-term disability, life insurance, and retirement plan.


Responsibilities:

  • Process customer requests/orders in a courteous, efficient, accurate, and timely manner.
  • Manage and coordinate projects between customers, sales associates, and production departments
  • Enter all required information into the computerized system to create customer orders, ensuring accuracy and timeliness. Prepare documents and correspondence as needed.
  • Contact clients to follow up on quotes and obtain feedback.
  • Prepare all assigned reports and correspondence accurately and on time.
  • Create and maintain customer files.
  • Address and resolve customer inquiries, problems, and complaints regarding products, services, billing, etc. and facilitate satisfactory resolution.
  • Provide support to the sales team.
  • Complete special projects as assigned.

Qualifications:

Working Conditions:

About FifthColor:

FifthColor is an award-winning marketing agency and commercial print company, now located in our new state-of-the-art facility, allowing all our print and marketing experts to work under one roof.

Here at FifthColor, we are bold -- we test and iterate and re-test until we get the best results possible. Our clients come to us to be an extension of their team and help take their print and marketing efforts to the next level, achieving things they never thought possible.

Our culture is dynamic, with a team that is constantly collaborating. Our company is comprised of expertise and diversity, allowing for constant motion, growth, and exploration. Success is measured by how our team members flourish, and we encourage our employees to grow while providing reliability and confidence.

FifthColor provides an excellent benefits package including health, dental and vision insurance, short and long-term disability, life insurance, and retirement benefits.

We are an equal opportunity employer.

Location: Sheboygan Falls, Wisconsin.

Job Type: Full-time

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